Our Program Assistants

Haven core program assistants work in support of participants and interns in Haven programs such as Come Alive, the Living Alive Phase programs, and Couples Alive. All of them have trained extensively at The Haven and earned Haven diplomas. They are highly skilled and bring their diverse qualifications, backgrounds and life experience into their work.

Andrew Bing DipC values connecting with others in a heartfelt way, something he has learned from his work with people at The Haven. He first came to The Haven in 2000, received his Diploma in Counseling in 2007 and currently assists with Come Alive programs.
Betty Gene McCallum DipC brings creativity and a sense of humour to her passion for working with people. She leads a Staying Alive group in East Vancouver, assists programs in China and has worked with First Nations groups in Northern Canada. She has been involved with Haven for over 20 years.
Christina Smith Dip. C has cultivated her deep intuition and compassion in Haven programs since 2004.  She draws on these qualities in her personal life and while mentoring, coaching and being in service to others.  A student of Maria Gomori in the Teaching of Virginia Satir since 2010, Christina believes we are all equipped to take self-responsible risks and make our own choices using our many life resources. She considers herself privileged to witness and support participants on their journey to enhance their lives and deepen their relationships. She has also had a successful career in the financial sector, has acted as an advocate for Elders in their aging and dying processes, and is a joyful grandmother.


Colleen Cuggy Dip HGF is a passionate believer in self-responsible living and is devoted to helping others recognize their own power.  The art of clear communication and a compassionate acceptance of self and others has been the foundation of Colleen's work in assisting at The Haven and leading Staying Alive programs in Victoria.  After a long career as a  Respiratory Therapist/Anesthesia Assistant, she is skilled being with people in their most vulnerable times. Her Haven training has expanded her unique ability to hold space and offer new possibilities for living life fully.
Gisela Sartori MA, DipC, RCC is a passionate group facilitator and counsellor. She is known for her engaging, direct, and inspirational leadership as well as for her warmth, sensitivity, and loving way. A Registered Clinical Counsellor, she also has training in IBP, Hakomi, and Mindfulness. Gisela sees her work as guiding and accompanying people on their journey back to themselves, encouraging them to access deep inner knowledge and bring it forward into caring relationships.
Jane Kilthei Jane Kilthei RM (Hon), DipC brings an open heart and a desire to create a more compassionate world to the programs she leads and assists. She co-leads “Communication Basics: connecting in tough times”, “Communication Intensive: from Fundamentals to Mastery”, and assists at Come Alive, Couples Alive and other Haven core programs. Jane believes that deep listening and the courage to come forward and speak from our values are essential to creating the relationships and world we want. After 30+ years working as a midwife and change-maker, she now focuses on facilitating community dialogue and her resilience-focused coaching practice on Vancouver Island.
Jennifer Hilton CEC, DipC, Nia® Green Belt is an empathetic coaching practitioner, facilitator and a student and teacher of the Nia Technique®. Her passion is building relationships and enabling people from all walks of life to reach their full potential. Her professional background includes developing leadership programs and transforming organizational culture. Jennifer has a Graduate Certificate in Executive Coaching from Royal Roads University. She teaches Deep Listening with Cathy Wilder and Dynamic Dialogue with other Haven leaders.
Karen Stephens DipC has a keen interest in and commitment to personal growth and education. She believes in community contribution and in transforming the world by encouraging human potential, self-responsibility, empathy and loving. Karen's background includes marketing, project management, training and counselling. She has been associated with The Haven for more than 25 years.
Kathy Morris Dip HCS, RN, CPN(C), brings her many years of experience as a nurse, respectfully caring for people in their most vulnerable times, to her work at The Haven facilitating groups. She considers herself to be naturally curious and accepting, encouraging folks to step forth. She is an assistant in Core Programs at the Haven and is very engaged in the program stream around sexuality.  She co-leads Staying Alive groups in Victoria.
Kristina Campbell is a multimedia artist who cares deeply about life and intimate connection. She delights in using creative processes to share her playful passion for living life fully.
Louise Amuir DipC is interested in creativity and expressive arts as a means to connect with self and others. As well as assisting in Haven core programs she is also a long-standing Haven staff member, managing fundraising and financial aid.
Penny Robertshaw DipC is a caring and creative small group leader with many years experience assisting Haven core programs in both Canada and China.  She has a passion for mentoring Haven interns and traveling the globe.
Rich Wilmer DipC has been studying and assisting with programs since coming to The Haven in 1999. During this time he has been in recovery and continues to work at integrating the 12-step process and the Haven models into his life. In co-leading Addictions: A Wider Path To Recovery, as well as in his assisting, Rich has much to offer from his personal journey and his Haven training.
Roberta Burrows DipC is a compassionate and healing facilitator who carries her three decades of Haven program mastery to Come Alive participants and the interns she mentors, seeking to aid in shifting their awareness of self and connection with others, through a wholly transformative experience.
Sue Muirhead Dip C, MEd, RCC is a lover of deep connection, the wild, windy world, and passionate, soulful creating of all kinds. In her practice as a counsellor she shares with individuals, couples, families and groups. She has been coming to The Haven since 1993, and works now as an assistant in a variety of courses. She is committed to sinking into the profound and meaningful aspects of our human existence – living fully and facing dying with awareness and curiosity.
Vicky Frederiksen Haven Assistant Faculty, Dip-C, Dip-HGF, is adaptive and creative when working with people in recovery, and has facilitated programs for women and families at Sagewood Recovery in Maple Ridge, and has coached and supported clients in treatment on Bowen Island.